Four extra weeks to finish. Every prepaid RAP plan includes a grace period of up to four additional weeks after its original end date to use missed sessions. All cancellations, no-shows, vacations, and other scheduling interruptions are included. Please give us notice whenever possible so someone else can use the appointment.
The grace period gives you more time to complete sessions you already purchased. It does not add new sessions.
Continuing after the grace period. To continue care after those four weeks, purchase another plan or switch to flexible weekly billing. Your unused prepaid balance will be applied toward your new payments before we collect additional money.
If you stop care. You can keep the unused balance on your account for future care, transfer it to a friend or family member, or request a refund. You do not have to buy another plan to preserve that balance.
Credit and refund amounts reflect what you actually paid for the unused care, including your original discount, rather than the full retail price. A transferred credit carries its monetary value; the recipient receives care based on their own evaluation and needs.
Cherry-financed purchases. Refunds follow Cherry's applicable refund process. Keeping or transferring a financed balance is subject to Cherry's approval. A care credit or grace extension does not transfer or pause your loan payments.
The grace period does not limit any refund rights you otherwise have under applicable law or your financing agreement.
